Privacy Policy for Tourayodhya.in
Introduction
Tourayodhya.in respects your privacy and is committed to protecting the personally identifiable information (PII) you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.
Information We Collect
We collect two types of information on our website:
- Non-personal information: This includes information that does not identify you individually, such as your browser type, operating system, IP address, browsing activity, and demographic data. We use this information to improve our website and services, and to understand how visitors use our site.
- Personal information: This includes information that can be used to identify you individually, such as your name, email address, phone number, physical address, and payment information. We only collect this information when you choose to provide it to us, such as when you book a tour package, request a service like a guide or pandit, book a virtual puja, or rent a car.
Use of Cookies
We use cookies to personalize your experience on our website. Cookies are small data files that are sent to your browser and stored on your computer. They allow us to remember your preferences and settings for future visits. You can set your browser to notify you when you receive a cookie, giving you the option to accept or reject it. However, if you choose to disable cookies, some features of our website may not function properly.
Use of Your Information
The information we collect is used for the following purposes:
- To process your tour package booking and provide you with the services you request.
- To send you confirmation emails and updates about your bookings.
- To send you promotional emails about our tours and services (with your consent).
- To personalize your experience on our website.
- To improve our website and services.
- To comply with legal requirements.
Sharing of Your Information
We will not sell, trade, or disclose your PII to third parties without your consent, except in the following cases:
- To suppliers who need access to your information to fulfill your tour package booking or service request (e.g., the hotel you are staying at, the guide you have booked).
- To law enforcement or other government agencies if required by law.
- In the case of imminent physical harm to you or others.
Data Security
We take appropriate security measures to protect your PII from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers with firewalls and intrusion detection systems.
- Encryption of sensitive information, such as payment card details.
- Strict access controls to user information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will post any changes on this page and update the effective date. We encourage you to review our Privacy Policy regularly to stay informed about our practices.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Tourayodhya.in
Address - Tulsi Nagar, AYodhya PIN- 224123
Email- support@tourayodhya.in
We will try to respond to all reasonable inquiries within five business days.
Additional Details
- Opt-out: We will provide you with the option to opt out of receiving promotional emails from us. You can do this by clicking the unsubscribe link at the bottom of our emails.
- Data Retention: We will retain your PII for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will take steps to destroy or permanently de-identify it.
- Children’s Privacy: Our website is not directed towards children under the age of 13. We do not knowingly collect PII from children under 13. If you are a parent or guardian and you believe your child has provided us with PII, please contact us and we will take steps to remove the information from our servers.