Terms and Conditions for Tourayodhya.in

Welcome to Tourayodhya.in! These Terms and Conditions (“Terms”) govern your use of our website and the services we offer, including tour packages, guides, pandits, virtual pujas, and car rentals. By using our website or booking any services, you agree to be bound by these Terms.

1. Payments

• To secure your booking, an advance payment is required. The specific amount will depend on the service and timeframe before the service begins. We reserve the right to determine the advance payment amount.
• Full payment may be required upfront for specific services like special train journeys, peak season hotel bookings (e.g., Ram Navami, Diwali), and bookings between December 20th and January 5th.
• Overseas payments can be made via wire transfer to our designated bank account.

2. Cancellation Policy

• Cancellations must be notified in writing. Cancellation charges are based on the date we receive your written notice:
  • 45 days or more before arrival: 10% of the tour/service cost
  • 15 days before arrival: 25% of the tour/service cost
  • 7 days before arrival: 50% of the tour/service cost
  • 48 hours before arrival or no-show: No refund
• Written cancellations are accepted on weekdays only. Cancellations received on Sundays will be considered on the next business day.
• For the X-mas and New Year period (December 20th to January 5th), payments are non-refundable.
• Cancellations after trip commencement may result in limited refunds based on recoverable amounts from our partners (hotels, contractors, etc.). Unused hotel stays, transportation, and meals are non-refundable.
• Wildlife safaris are non-refundable, and date changes are considered cancellations with no refunds or adjustments.

3. Our Liabilities and Limitations

• Price changes may occur due to government-imposed hikes in entrance fees, taxes, fuel costs, or guide charges. You will be responsible for these additional charges.
• Tourayodhya.in acts as an agent for various service providers (hotels, airlines, transporters, etc.). We issue exchange orders, receipts, contracts, and tickets subject to their terms and conditions.
• Itineraries are samples and may change due to weather, road conditions, participant abilities, etc. We reserve the right to modify itineraries for safety, comfort, and well-being.
• Our rates are based on negotiated rates with hotels, airlines, etc. These rates may change without notice, and we reserve the right to adjust our quoted prices accordingly.
• We are not responsible for delays, program alterations, or expenses due to natural disasters, flight cancellations, accidents, breakdowns, weather, illness, political closures, or other unforeseen circumstances.
• We are not liable for any loss, injury, or damage (personal or property) arising from accommodations, transportation, or other services due to acts of God, dangers, fire, accidents, breakdowns, wars, civil disturbances, strikes, thefts, epidemics, medical regulations, defaults, or any other causes beyond our control.
• We do not offer insurance for accidents, sickness, theft, or other losses. We recommend you obtain such insurance in your home country.
• You are solely responsible for your baggage and personal belongings at all times.
• We are not liable for any costs arising from unforeseen circumstances like landslides, roadblocks, or bad weather.

4. Additional Information

• Please review the specific inclusions and exclusions for each tour package or service.
• We reserve the right to modify these Terms at any time without prior notice. We recommend reviewing these Terms periodically for any changes.
• These Terms are governed by and construed in accordance with the laws of India. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts in Ayodhya, India.

5. Contact Us

If you have any questions about these Terms, please contact us at [support@tourayodhya.in] or [+91 9628118151].